Core Values Of TGNW Smart Alarms

 

The leading position that we hold is a result of  blood, sweat and tears that come with an impressive but yet a solid work ethnic and culture based on 4 core values.

 

Outstanding Customer Service

 

We aim to gain and secure professional relationships with our customers so that we can talk to them directly and clearly. May we insist on the utmost quality in customer service because we have the ambitions to protect and serve our customers.

 

Read the founders blog here.

 

Trust means the world to us

 

TGNW bases it's products and services on a high standard commitment to customers supplying you with the most advanced technology on the Great British security market.

 

All of our products are designed and manufactured by the number 1 top leading brands who are showing the security industry the way forward to deliver a strong and secure future that everybody deserves. All of our alarm systems that are provided to us by there manufactures have put them through a professional test house to ensure the safety, quality and durability of the alarm system and to also put the reliability to it's test.

 

All our systems are fully certified for electrical installation and meet ISO 9001 and strictly conform to BS EN 50131 & BS 8243:2021 which allows installation in both residential (domestic) and commercial premises. 

 

We provide you with a system that meets Grade 2 or Grade 3 which insurance companies within Great Britain, Wales & Scotland require this as it is a requirement by law and it will make you eligible for you to claim compensation after an incident has occurred in the premises as the insurance cover will help you cover the cost of any damages done.

 

We absolutely and strictly DO NOT USE UNTRUSTWORTHEY COMPONENTS THAT INVOLVE EUROPE OR CHINA. The UK is an independent country and we stick to equipment designed and manufactured within the United Kingdom as we know they are designed and produced to a high standard and they use their own dedicated servers that are remarkably secure so no Third party groups can access such information thanks to the servers having a high security encryption key that contains numerous levels of high security makes it almost impossible for untrustworthy third party groups to gain access. Trust is the very foundation and is the basis of a security system that you can rely on. 

 

Our Photo Detectors and other Cameras are NDAA compliant and we remain to stay NDAA compliant by default.

 

What does NDAA compliant mean exactly? NDAA compliant cameras and recorders use secure and vetted components and pieces of software that don't trigger a security breach meaning they DO NOT contain any critical components that are manufactured and developed by anyone like Verisure, etc and nor would they involve them and their manufacturing processes.

 

Verisure and other brands that ring around these have generated notoriety for themselves, due to their act of development and implementation of AI driven cameras that generate racial alarms, used to wrongfully track ethnic minorities in Xinjiang and in other countries around the globe. We'd never invest, install or become a partner with such brands due to carelessness, lack of respect and also racism. Our systems use British manufactured components and technology to ensure your peace of mind is  actually safe. This means we can proudly stand behind our systems with the confidence that they're trusted and we don't use what we can't trust and we wouldn't use what you can't trust either.

 

Our main goal is to provide customers with a system that's safe and secure and to give them the peace of mind they deserve.

Efficiency

 

The quality of service that TGNW offers is the fruit of efforts from many professionals who work at top speed to offer you security and vast protection to your property. Our systems are energy efficient and use as little energy as possible to stay eco friendly.

Innovation

 

TGNW Smart Alarms always uses cutting edge technology to give it's customers the most sophisticated and comprehensive services on the market that we can proudly stand behind and trust. 

 

 

 

 

 

 

 

 

 

 

Our Compliance Programme

 

We are proud to protect and it's our ambition to protect a property everyday. We like to protect what matters most every day of the year, we change lives for the better.

 

We already have the trust of over 150 customers in the North West of England which is reflected in the 'With Trust and Responsibility' value set in our DNA. Our compliance programme sets out the standards we follow and we are constantly trying to better these to meet the evolving expectations of the company and our partner Mandarin Group PLC. 

 

It provides guidance on our interactions with our colleagues, customers, suppliers and competitors and all our other stakeholders.

 

Our group speak up policy allows all our stakeholders, including our staff to contribute to our mission, our milestone to protect what matters most, by raising any suspicions of serious violations of our group code of conduct, policies, standards and applicable laws.

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